NAEGLE

Registered location:
Online Store for country: Japan. Indicated in the https secured website address at the top of your browser address bar. 

Business hours: JST 01:00 to 07:00 (except between 12:00 and 13:00 Lunch Hour) (excluding Saturdays, Sundays, year-end and New Year’s holidays, Golden Week, and summer holidays)

President: Naegle

The price of each product is indicated in the page showing its details.
Indicated prices include tax.

• Shipping fee: A shipping fee of variable yen (including tax) is charged to deliver the goods anywhere in Japan. However, we offer free shipping when product value is a variable yen or more (including tax) and all of the ordered goods are delivered to a single destination.
• Consumption tax

By credit card / KOMOJU / With Shopping Cart Payment Methods in Payment Process.

• Credit card: The payment date differs according to the settlement date of your credit card company and the contents of your contract with the company. Please check with the company.
• UnionPay card: Depending on the type of card, withdrawal for the payment may be made immediately after the completion of the order. Please ask your card company for details.
• Convenience store: Payment shall be made within seven days of the completion of the order.
• Alipay: Withdrawal of the payment is made immediately after the completion of the order.

Normally, goods are delivered to the address specified 3 or 4 days after payment is confirmed.
*Delivery to some areas, including Okinawa, will take 4 or 5 days longer than above.

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If a product is defective, damaged during transportation, or an incorrect product is delivered, please connect by LINE app within 14 days of the arrival of the product. Please call between 10:00 and 12:00 or 13:00 and 17:00 on weekdays (not on Saturdays and Sundays or during the year-end and New Year holidays, Golden Week, and summer holidays). We apologize for any inconvenience. We do not accept requests for the return or replacement of a product or the cancellation of a completed order when the request made for a reason attributable to the customer. Please confirm the product name and quantity before placing your order. We appreciate your understanding.

naeglemusicorders@gmail.com